Returns - Any Time. Any Reason.
We are confident that you will love your garment, but we understand that sometimes things don't fit or look exactly the way you want. We've been there too, and we want you to be completely satisfied with your purchase.
If at any time you need to return* your purchase, just contact us via the form to the right and note your order number in the message. We'll respond immediately with a prepaid return shipping label. Just print the label, attach it to the package, and drop it off at any USPS location nationwide. While we do offer a gracious time period for all returns we ask that returned merchandise be in new condition and not washed or worn. If you notice a defect in your garment please contact us immediately.
UPON RECEIPT WE WILL AUTOMATICALLY REFUND THE CC ON FILE FOR THE COST OF THE MERCHANDISE. Original shipping charges, if applicable, are nonrefundable. If you'd like to try a different style or size please process a new order directly from our site. Due to the limited edition nature of our polo shirts we do not do exchanges, seeing as the style you might want as a replacement may be sold out by the time your returned shirt arrives. We find this enables us to deliver your replacement sizes/styles immediately.
* WE DO NOT OFFER RETURNS ON MONOGRAMMED OR CUSTOMIZED ITEMS
** If you are an international customer, due to the costlier nature of shipping between borders, you are responsible for shipping the product back to us at 6103 Phinney Ave N. Seattle WA 98103.