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Due to the limited edition styles of our polo shirts, we do not offer exchanges. Please fill out a return form requesting a free return label, and place a new order for the style or size you would like in exchange.
By placing a new order, this ensures that you receive the size or style you need before it sells out. Upon receiving your original order at our Seattle HQ, you will receive a refund in 1-2 business days.
Yes, please fill out our return form & we will issue you a gift card for the value of your gift once the return arrives at our Seattle HQ.
Once your return arrives at our Seattle HQ you should receive a refund confirmation e-mail in 1-2 business days when the credit is applied. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
We are always trying to keep things fresh and unique here at Alial Fital. To stay up-to-date on our newest styles and polo shirts subscribe to our mailing list by entering your e-mail address here
There is an unsubscribe button at the bottom of every email we send. Please keep in mind, order confirmations will still be sent.
The Ambassadors Club (A.F.A.C.) was created to reward our loyal fans and it first requires a registered account with us. You can create an account here or register during checkout.
Once an account is created please email firstname.lastname@example.org apply.
We offer two different cuts for our men’s polo shirts, the Original cut and the Golf cut. The Original Cut is a trimmer fit than your might be used to in other brands. Our golf cut is designed to be more true to fit. Some people wear the same size Golf cut as Original but others wear a size larger in the original. All depends on how you like your shirts to fit. Please refer to our size charts on each product page for more information and compare your measurements.
Please email us as soon as possible at email@example.com if you need to modify or cancel your order.
Once your order is processed, you will receive a confirmation e-mail, which will include a hyperlinked tracking number that you can click to check the status of your order.
We can ship anywhere internationally and we will charge you what they charge us. Please keep in mind depending on what delivery service you choose it may take up to 3 weeks to arrive. Often times tracking information from USPS does not update once the package has left the US.
*If you are ordering from Canada, and choose Fedex International shipping, you will be responsible for duties and taxes
We offer free shipping for all orders over $100. Otherwise we charge a flat rate of $5 via USPS Priority mail. Shipping can be upgraded to FedEx Express, FedEx 2 Day, or FedEx Overnight and rates will vary depending on shipping destination.
All orders without embroidery will ship the next business day. We are that fast!
Yes. Contact us to learn more.
You can reset your password by selecting the Forgot your Password link at the new account. Please note you do not need an account to place an order with us.
We accept all major credit cards: Visa, Mastercard, American Express, and Discover.
Yes. Visit our Gift Certificates & choose the dollar amount you wish to purchase. Please include name and e-mail of recipient, with an optional message, in the “special instructions” box during the checkout process.
All of our American made dress polo shirts are produced in limited edition quantities of 100 pieces. Once they’re gone, they’re gone - we will never produce them again.
We are required to charge sales tax to any customers in the state of Washington, otherwise you will not be charged sales tax.